Information Technology Business Analyst III in Memphis, TN 38138 at TruGreen

Date Posted: 9/15/2018

Job Snapshot

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"


Position Overview

Develops integrated software solutions/systems that support report developers and end-users within a

functional area. Gathers and authors business requirements for all in-house or third party data systems and package software as well as designs, tests, implements, enhances, and maintains

solutions/systems


Responsibilities


1.    Works with cross-functional teams to assist with gathering and evaluating detailed requirements for various in-house and/or third party data/reporting system requirements.

2.    Compiles and synthesizes requirements for integration process.

3.    Develops requirements documentation and diagrammatic models such as use cases and functional specifications; coordinates the capture of process models and functional testing; ensures system is functionally appropriate, technically sound, and well integrated.

4.    Handles integrated application and interface development throughout system lifecycle (design, modeling, testing, deployment, and support).

5.    Develops test plans, cases, and scripts as well as performs testing of related environments at all phases of development.

6.    Handles maintenance processes, and projects related to integrated data systems and package software.

7.    Develops, configures, maintains and enhances reports, report definitions and dashboards.

8.    Assists with process reviews and provides suggestions for system improvements.

9.    Maintains technical documentation and project plans for development activities.

10.   Coordinates and manages third-party vendors and systems as well as internal support teams to ensure systems and reports have high availability and functionality to end-users.

11.   Assists users with system issues/problems and on occasion may provide level 3 user support.

12.   Coordinates resolution of issues to include change management, root cause analysis, and appropriate escalation as needed.

13.    Provides analysis and estimates for new project requests.


Education and Experience Requirements

  • Bachelor’s degree and 5+ years of experience working in an IT design and development process role, or an equivalent combination of education and experience
  • Experience with the Software Development Life Cycle (SDLC) required.
  • Consulting experience in the area of system integration, configuration, or implementation for package software preferred
  • Workday implementation experience preferred

Knowledge, Skills, and Abilities

  • Organizational and project management skills
  • Facilitation and collaboration skills to work cross-functionally
  • Working knowledge of formal project and resource management methods, knowledge and skills, including planning, scheduling, monitoring, control, documentation, and evaluation
  • Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) 
  • Ability to write reports, business correspondence and presentations.
  • Ability to effectively present information and communicate and influence in the effort to build strong business relationships.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to handle several tasks simultaneously, plan, organize, prioritize and make effective decisions.
  • Ability to demonstrate self-motivation and to work efficiently and effectively with minimal supervision.

Physical Demands & Working Conditions


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Regularly required to:

  • Sit, stand and walk
  • Use hands and arms to handle, feel or reach
  • Speak and hear
  • Use close vision abilities

Occasionally required to:

  • Lift or move up to 25 lbs
  • Stoop, kneel, crouch or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Noise level

             *Low to moderate

Adverse Conditions

            * Minimal


TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.


We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.


To learn more copy and paste this URL into your browser: www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf


TruGreen performs pre-employment testing.


Disclaimer 
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


By providing my cell phone number, I agree that TruGreen may call or text/SMS message me on that number using an automated telephone dialing system or prerecorded or artificial voice to discuss possible employment opportunities, my account, including current and possible future services, customer service and billing.  I understand that providing my cell phone number is not required to inquire about or apply for employment or purchase services, and that I may revoke this permission at any time. 





R9578

CHECK OUT OUR SIMILAR JOBS

  1. Business Analyst Jobs
  2. Systems Analyst Jobs